A KIND AND ENLIGHTENING E-MAIL!
This is the exact text of the e-mail we received after our
initial description of the meal we had at Ten-ichi restaurant in Yokohama:
Hello, just read your review of your experience at Ten-ichi
Yokohama, Japan. As an American who happens to be a granddaughter of the founder
of Ten-ichi, (my maternal grandfather), I feel compelled to correct your
misinformation regarding the tempura you had.
The dish you ordered, tempura on a bowl of rice, is called "tendon". It is
ALWAYS served with a brownish sauce which is slightly sweet in taste poured over
the tempura on the rice. This was NOT dark grease on your tempura staining the
rice, (I'm sorry, but I just had to laugh when I read that), but this sauce. Of
course the tempura will not be extremely crispy if you pour a sauce over it
(imagine vinegar on English fish and chips).
It's too bad the sauce didn't agree with your palate, and that you didn't
order the regular tempura you were expecting, but I just wanted to bring
this to your attention. The points you used to describe this as "the worst
tempura" you have ever eaten, were inaccurate and due to your
misunderstanding of the dish "tendon".
The fact that Ten-ichi has been serving tempura to kings, queens, presidents (at
least 4 US ones included), and celebrities etc for 72 years attests to it's
leadership in quality tempura.
I hope this has been of some interest to you.